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Q: This product has language French?
A: Yes. It has.

Q: Can work on Rolls-Royce?
A: Yes.

Q: Can work on BMW R1200R motorcycle part?
A: The software and the equipment can support it. But it need on special connecting port.

Q: Why this happened? When mouse into the ISTA, do not become a little hand, can not run


A: If it can not work with system ISTA. There will be two reasons:
1: the data of computer need to be the same as the real data. Or it has a wrong mode ACHI mode. Or the ICOM software is not compatible with the computer. If it is, we can suggest the customer to change for x61 strokes computer.
2 There is some problem of the driver of software. The product can not automatically install the driver. If the reason appears, the only to solve will be returned it to the factory to reinstall the software.

Q: When use it, why there is no connection between the car and the equipment?
A: Which version of the software are you using?

Q: BMW ICOM version 2012.05.Removable disk.
A: To see the Instructions for setting up. It will help.
t on Renault cars.

Q: This product can only be used our software? And whether this product can be used on computer system?
A: ICOM removable disk in win7 computer CPU i5 Memory 4GB
Physical disk can be used directly by plugging it into the computer.
It is better to use our software equipment with it.

Q: What is the password of BMW ICOM (SP101) when the software is loaded?
A: When turning on BMW ICOM software the password is lowercase “bmw”. When accessed the interface of password 1or password 2 interfaces, the password of interface of password 1 should be “BMW”. The password 2 is no need to write anything. Then you can load the software.

Q: Can it do air suspension?
A: No, it can not.

Q: is there any requirement of the versatile disc on the computer? Whether Need or not the VMware?
A: Our versatile disc can be used in Lenovo and Dell computer. And it requires a PC with 4G memory, Inter chipset, did not have to limit of 64bit.All our Versatile disk is a physical disk, when need to replace the original computer's hard disk for it, it is no need to operate through VMware.

Q: The software need to use with VMware?
A: Removable disk needs to work with VMware. Lenovo and Dell as long as replacing the original computer's hard drive, it is no need to use VMware.

via: BMW ICOM A+B+C FAQ
 

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A: If it can not work with system ISIS BMW. There will be two reasons:
1: the data of computer need to be the same as the real data. Or it has a wrong mode ACHI mode. Or the ICOM software is not compatible with the computer. If it is, we can suggest the customer to change for x61 strokes computer.
2 There is some problem of the driver of software. The product can not automatically install the driver. If the reason appears, the only to solve will be returned it to the factory to reinstall the software.
 
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