Just thought I'd share an experience with you guys that I had with SpoilerDepot.com. I don't know if you guys are familiar with the company, but they sell spoilers for fairly cheap prices, for a wide range of cars. On 8/11 I purchased an m3 spoiler from the company online. As I have been ordering quite a few things online lately, I didn't bother to check the order status until today, and I noticed that the order status was listed as "ordered," as opposed to "shipped." I called the company and inquired as to the delay, and they couldn't even find my name in the system. I gave them the order number and I was told my order was never even processed...funny how the money still left my bank account. I was told it would take them 5 days to paint the piece, and another 5 days to send it to me in California.
Now obviously this is just opinionated, but I think that is pretty poor service to first of all not even carry out my order (yet charge me), but then to not even offer any compensation. I guess ordering from Tuner and Bav has softened me up.