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#1 (permalink) Old 01-05-2010, 12:57 PM
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Do not use autocheck.com

I thought I would give a quick heads up for anyone looking to get a car history report on they're vehicle, do not use autocheck.com. I purchased a report from them to compair them to carfax and run some other searches. In doing to I found out that they did not even have the complete history on one of my cars let alone either of the two reported accidents that the vehicle has been in- one of those I discovered on carfax before purchasing the car, the other was due to me lending the car to a friend...

I wrote them 3 times about this issue, the first email was over a month ago, - I emailed because they don't provide a phone number!??? And they have not responded at all

don't waiste your time or money. Tell your friends, and if buying used ask for a carfax, a lot of dealers use autocheck.
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#2 (permalink) Old 01-05-2010, 01:11 PM
OMFG another one!?
 
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witeshark is just really nice witeshark is just really nice witeshark is just really nice witeshark is just really nice witeshark is just really nice
Interesting, thanks for the heads up.

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#3 (permalink) Old 01-05-2010, 05:29 PM
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Ya I thought it was interesting especially since they claim to have more and better info than carfax. I wrote them again with my complaint and received an e-mail with a phone number it may have to do with me giving them a poor rating on the e-mail, I'm going to call and see what they have to say, I will give a follow up later.

*please excuse the misspelled words in my previous post.
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#4 (permalink) Old 01-05-2010, 05:42 PM
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Well that was quick, I guess once you get them on the phone they're customer service is much better.

I called the company (experian) and spoke with a representative, she said they have no clue why my past car accidents were not on they're records and why I have not had an e-mail from them in over a month of waiting.
The representative then said she would have to send my vin to the research team so they could look into it further, but at that point I kindly expressed my lack of trust in the company and that I wanted a refund and it was promptly sent out to me.

One month of waiting, 5 minute phone call to a number they don't have listed.

for those of you who don't want to wait here it is:

888-409-2204

go for carfax.
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#5 (permalink) Old 01-25-2013, 10:28 AM
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I found site where you can buy Carfax for just 5$ from autovin.de - Check vehicle history you will get the report instantly, payment method is paypal. You can also get Carfax+Autocheck for just 9$ :-?
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