- BMW Forum -
BMW Forum BMW Forum

Auto Insurance

» Featured Product
Wheel & Tire Center

Go Back   BMW Forum - > General Category > Product Reviews
Register Home Forum Active Topics Gallery / Showroom Auto Loans Garage Search Today's Posts Mark Forums Read Auto EscrowInsurance

Product Reviews A place to review purchased products and new products for your BMW. is the premier BMW Forum on the internet. Registered Users do not see the above ads.
LinkBack Thread Tools Display Modes
Old 02-25-2005, 11:22 PM   #1 (permalink)
4th Gear Member
doughboyea's Avatar
Join Date: Mar 2004
Location: Bedminster, NJ
Posts: 820
doughboyea is an unknown quantity at this point
Send a message via AIM to doughboyea Send a message via Yahoo to doughboyea
Ok, so according to the dealer, I needed to buy new rims. Of course they'd be willing to charge me the $430 a peice. Did some looking and found this website. Click here

I ordered my stock replacement wheel at $210 shipped. This was last Friday (weekend of presidents day). I called them up on Wednesday to find the expected time of delivery as I needed them ASAP for a new set of tires that I had just ordered as well. The rep. said that it was on a five-day delivery and that the rim should be at my house by the end of the week.

Now it's Friday, 7 days after inital ordering. No rim. I called them up. Thier automated operator transfered me to thier customer service department where I continued to wait while listening to a cycling performance of Beethoven's 5th Symphony (you have NO idea how annoying that can be when your already pissed off).

I hung up after a long wait, called back and posed as if I was ordering rims. OH... NOW they answer. I told the person that I just wanted to know what happened to my order and that no one in customer service was answering, he said, "Oh well let me transfer you to customer service."

I waited... AGAIN. Fucking Beethoven, I hate his music now!!!! Finnaly someone answered. I explained to her my dilema. She said that my order was "on order" meaning that they really never had it in stock, that now it was a "special" order.

I asked her, what if I wanted to cancel the order. She ignored me and was continuing on saying that she'll contact thier shipper to send me an email explaining some information about it. She was just about to hang up, doing the usual customer relation goodbye nonesence when I just asked.. "so your going to hang up on me? What if I want to cancel my order?" In a frustrated voice she said that when thier shipper emails me, I can respond to them and just cancel it. <<click>> Ok...

Now... did some searching of thier site and found a cancel order section... did that, now I'm just hopping that it'll all just disappear.

If your thinking about getting rims and you order them from this site, I highly recommend that you CALL them and not order it though thier site. The site is not setup for virtual inventory. Calling them would be best, I think. then again, maybe thier just really unorganized there....

<img src='' border='0' alt='user posted image' />
<span style='color:green'><u>Proud</u> Member of the BMW Community</span>
<span style='color:black'>1999 BMW 328i Jet Black
--Total Dinan Points: 5 --
<a href='' target='_blank'>----</a>Dinan Stage 1 Suspension<a href='' target='_blank'>----</a></span>
<span style='color:black'><a href=' a4cb9' target='_blank'> --</a>K&amp;N Air Filter<a href=' a4cb9' target='_blank'> --</a></span>
doughboyea is offline   Reply With Quote
Sponsored Links
Old 02-25-2005, 11:58 PM   #2 (permalink)
1st Gear Member
Join Date: Jan 2005
Location: RI
Posts: 331
Cellardoor is an unknown quantity at this point
Send a message via AIM to Cellardoor
thanks for the headsup, i hope that it all just goes away for u.

<span style='color:red'>Life is not a journey to the grave with the intention of arriving safely in a well preserved body. But rather to skid in broadside, thoroughly used up, totaly work out, loudly proclaiming &quot;Wow! What a ride!!&quot;.</span>

<span style='color:blue'>If life passes you by......downshift</span>
Cellardoor is offline   Reply With Quote
Old 03-21-2005, 03:55 PM   #3 (permalink)
Join Date: Mar 2005
Posts: 1
DaLeviathan is an unknown quantity at this point
So how did this turn out? Did you get the wheels? I just placed a phone order with them before I found your post.

DaLeviathan is offline   Reply With Quote
Sponsored Links

  BMW Forum - > General Category > Product Reviews

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Powered by vBadvanced CMPS v3.2.2

All times are GMT -5. The time now is 05:15 PM.

Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.3.2
Garage Plus vBulletin Plugins by Drive Thru Online, Inc.