Beware Northwest Bmw Switch & Bait

[mebarreiro]

I NEGOTIATED FOR A 04 BMW X5 3.0 WITH A SALES MANAGER AFTER HE CALLED ME AT WORK, AND ASKED FOR A CHANCE TO BEAT A PRICE I HAD OBTAINED ON A PORSCHE CAYENNE. HE INVESTIGATED AND CALLED BACK WITH A $36,999 PRICE, STATING THAT HE WAS GOING UNDER INVOICE TO GET ME INTO ONE OF HIS CARS. HE ALSO STATED THAT HE WANTED REFERRAL BUSINESS. I TOLD HIM I WOULD CHECK OUT DEALERSHIP.

TOOK FAMILY TO DEALER AND TEST DROVE CAR WITH SALESMAN; DETAILS AND PRICE WERE CONFIRMED WITH SALES MANAGER. THE ORDER FORM WAS SIGNED AND PRICE WAS SET AND CHECKED. WE LEFT ORDERING THE CAR WITH A $500 DEPOSIT. WE GAVE UP THE PORSCHE DEAL.

WAITED 10 DAYS FOR CAR, AND WERE CALLED BY A NEW SALESMAN. OLD SALESMAN HAD BEEN FIRED, AND TOLD NEW GUY WOULD TAKE CARE OF US.

WENT TO PICK CAR UP TONIGHT, AS REQUESTED; THEY HAD "LOST" ALL OF MY CAR DOCS WITH PRICE. ASKED ME TO TELL THEM OUR DEAL ON CAR PRICE!!! DEMANDED $10k MORE FOR CAR THAN AGREED 10 DAYS EARLIER. NO ONE KNEW WHERE OLD CAR SALESMAN WORKED. SALES MANAGER THAT HAD CALLED ME ALLEGED THAT HE HAD QUOTED A 3 YR OLD CERTIFIED USED CAR, EVEN THOUGH WE HAD TEST DRIVEN NEW CAR AND ORDERED NEW CAR. I ALSO HAD MY PHONE NOTES FROM HIS OFFER. WE HAD TO WALK AWAY DISGUSTED. WHY SHOP AT NORTHWEST BMW ON REISTERSTOWN ROAD WHEN THE DEALERSHIP LIES TO CUSTOMERS? ghead

[BMWLotAttendant]

Sorry to hear about that. That's very unfortunate and rude when you are trying to make a life-time investment in purchasing an expensive SUV. They should have treated you alot better than that! They also should been more informative concering your vehicle purchase and the employee firing. A deal is a deal...that shouldn't matter that he's fired...your vehicle was ordered...you should have gotten the original deal that you made with the dealership. Did you get your $500 down payment back? What are you going to do now? Did this hurtful encounter ruin the BMW immage for you? Or will you try a different BMW dealership? Or are you going to go with your back-up option...the $41,000 Porsche Cayenne?

[007ben]

get the porche. drive it through said bmw dealership.

[Bimmin'88]

Bummer...!!

Hope it all works out for you....both those vehicles are awsome!! you should be happy either way you go.

[wulley1]

probably why the salemen got fired. But it seems like you had a binding contract with the dealership. Do you have any paper work proving the price and what car?

If it was me, I would make them sell me the car. But I might also just go buy the porsche and drive through their parking lot on a daily basis too.

[007ben]

I was thinking drive through the showroom.

[witeshark]

Well I'd report all the to BMW - they respond well to e-mails on their BMW website

[BLACKBMW]

Now you know why this piece of shit was fired!

Hope you got your deposit back...but one thing worries me - when you paid the deposit you must have signed something which said what the deposit related to? Did it have the details of the deal of?

Good luck

J...

[Speedy-325is]

go test drive something very espensive $$$$$

have fun!!!

then WRECK the thing for all your troubles and stress!

then laugh as you walk out scott-free cuz their insurance covers EVERYTHING!!!

come back here and tell us all about it...

DO NOT FORGET TO TAKE LOTS OF PICTURES!!!

Mark

[SimonBurrill]

I bought a BMW 330 from Adventure Autos Ltd a month ago.

The car came with a full RAC Inspection. It also had an MOT from a garage local to the dealer ( Adventure Autos Ltd ).

The inspection was completely clear, which was the basis for my decision to buy the car.

Two weeks later I had the car checked by my own garage, and it turns out that both the front bushes are completely shot.

On speaking to the garage I was told that this is not covered by the warranty and that the person who did the MOT or the RAC inspection would have picked up the problem had it been present.

This seems very hard to believe when you consider the extent to which the bushes are degraded only a couple of weeks after purchasing the car.

I am therefore in a position to wholeheartedly recommend that anyone who is considering buying a car from Adventure Autos Ltd of Northampton, to seriously reconsider and find another dealer.

IMHO the RAC inspections are of no value whatsoever as the garage probably has a contact who works for the RAC.

Lesson learnt from this: Don't buy a car from Adventure Autos Ltd.
If you do- get it checked out by your own mechanic.

The opinions in this posting are my own personal views and are only expressed in an effort to prevent my mistakes being made again by others.

[aheath]

Sorry to hear about this.


Sounds like my experience when I went to purchase a truck for my recreational use from Lacey All-Star Ford Dealership. I was told the truck had gone under a complete inspection, never been in a crash, and in perfect shape.

So I took the truck to my own personal mechanic. My mechanic demanded that I take the truck back asap. The truck had been in several accidents although none of them have been reported (carfax showed nothing). Also a leak in the transmission.

I was piss I had wasted my time with the dealership. To an even bigger surprise they tried to convince me to purchase a warranty on the vehicle. Saying that it would cover all the problems. Why in the heck would I spend $26,000 on a vehicle that needs work already.

The General Manager at the Lacey Ford dealership is bitch as well. He tried to size up my brother and lets say there was almost a confrontation in the showroom. I was shocked and surprised to see the General Manger come out of his office groveling and begging me to purchase the vehicle. It was seriously pathetic to see a grown man act this way.

[LongHairedHippy]

simon, the front bushings on E46 3 series tend to go around 50-60k miles, so it might just be that time. it happened on my car around that time, too.

[superdeadman]

i'm from reisterstown too
i know that dealership, they charge wayy to much money blah
stupid salesman
i'd say you should right a letter of complaint and see what'll happen