Was Z4 Ever

[fatqats]

Hi Folks, I've just had my first bad experience with BMW and wanted to give warning(NA-BMW take note). The third week of ownership of my fully optioned Z-4 I noticed a very small wear mark on the drivers seat (left side). Of course this is the area I touch when I enter the car. I'm 6.2 and have this seat set all the way back. I advised my dealer (Weber BMW) about the problem. They said they would have their tanner check it out. Well, over the past 8 months they have been constantly reminded of the situation. (BTW: I think this dealer is fantastic and have only received great service). Trying to make a long story short: My wife took the car in today (I had to work!)and a FACTORY tech said it was normal wear and tear and for me to "pound sand". Bull Hockey!!! I've owned 3 other cars, 2 american made and a 560 SL MB (NA-BMW take note: The MB is a low seating sports car also!) and I have NEVER had a problem with the leather. I love this car and purchased it for the car itself and BMW's reputation. If they would have told me to "pound sand" earlier at least I could have purchased car seat to protect the darn thing. Now the wear mark is quite a bit larger and looks like S%&@. Folks, I recommend not purchasing anything from BMW until they get their workmanship/materials up to what all of us think is BMW standards. Not much to ask for from a BMW - is it?. It took me 2 months to decide between a used MB 500SL or this car - guess I made a bad choice. I now step-off my soapbox.

[onsinkingground]

The way BMWNA has been treating people lately is disturbing. It is not becomming of a sucessful automotive enterprise, or any business for that matter. Everyone needs to be purchasing BMWs with no expectations whatsoever.

[Forge]

See:

http://www.bmw-forums.com/forum/topic15604.html

[Torque]

Sorry to hear that they are not helping at all... On the other hand here's your chance to buy some racing seats LOL

[fatqats]

I received a message from BMWNA stating they would repair the seat, but only once. I was happy to hear this, but realized that if the problem occurred 3 weeks into new ownership, this would not correct the problem.

I plan on talking to them today regarding seat covers. I was hoping since they have a dye problem they could at least sale me the covers at BMWNA cost rather then the $400+.

I want everyone on this board to know that I am very pleased with the outcome. I know there are other issues out there, and I'm confident that BMW will address each and every one of them. Time will only tell.

I also want to thank Nancy (BMWNA) for her help.