| I don't know about changing the top as I got mine new and have yet to change it (important word being - YET). Anyway, I did have a problem with the string mechanism on the side of the top where it folds - right on the joint near the driver's head. The string had come off by itself and I could not get it back on. The dealer bitched (it was still under full warranty coverage) that it was a big job, they had to order a "kit" to do it, couldn't do it on a Saturday because such a big job etc etc. In the end, they fixed it in an hour on a Saturday and no big deal. Probably a pain for little $ so they scare you off a bit. They must have the technology down for changing the top since there are a zillion BMW convertibles out there and these things just wear out. If you aren't getting the answers you want, just go to your local BMW dealer's service department and ask. They are supposed to shoot for "excellent" service or nothing so you likely will get the help you need whether they really want to give it or not as BMW North America usually calls to see how your experience was and the dealer really wants to protect its rating.
I know it seems a long way, but you'll get there. Stay with it.
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By roadstermadness 2002 Z3 Roadster 2.5i - VF Supercharger, GIAC custom tuned ECU chip, ///M package inside with all beige leather and dark brown wood trim. Jet-Black exterior, chrome dual exhaust, H & R coilover kit, Red Hat Brembo BBK & Brembo slotted rotors front & back, Beyern Multi-Spoke chrome wheels/Michelin Pilot Sport A/S 17" tires. Turkey ///M Car Fleet Commander TINA FAN CLUB PRESIDENT | 
