There is a lot of misinformation going around about the new 5. Some of it due to software updates coming out regularly and a lot of it due to the dealer's inexperience.
If wolverine can get the exact steps from his/her dealer and give them to mgalvin. Or maybe wolverines dealer can call mgalvin's dealer to discuss this. I've seen this same situation with other items as well.
Maybe call BMW directly or email them.
2004 E60 530is, Delivered 12/12/03, TiSilver/LGrey, PP, SP,PS, PDC, ACC, FRS, Step, Xenons, clear bra, body colored rear inserts. (Retired, 1983 henna red 320is)
2004 Corvette Z06 Commemorative Edition