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5-Series (E12,E28, E34, E39, E60) Chat relating to the BMW 5-Series of all generations. Specific models include: BMW 518, BMW 520, BMW 520i, BMW 530i, BMW 528i, BMW 530i, BMW 518i, BMW 524d, BMW 525i, BMW 525e, BMW 528e, BMW 540i, BMW 535i, BMW 520d, BMW 525td, BMW 525d, BMW 530d, BMW 525i/xi, BMW 530i/xi. (BMW 5-Series Forum)

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Old 01-31-2004, 09:28 PM   #1 (permalink)
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Dear Friends,

I am seeking input from whomever experience difficulty with audio problem with BMW 5 Series. My vehicle is a 2002 540i. I have been facing an audio technical difficulty for the past 5 months. Many times, whenever pressing the audio button, no sound comes out to either play my CD, listen to AM/FM or Tape. Whenever the audio fails to respond, the Navigation guidance is also getting interrupted. If you keep the audio switch on the audio comes back many times with a delay of almost 20 to 30 minutes. I am not sure whether it is a mere coincidence, I have noticed this problem recurring more frequently whenever the outside temperature is lower than 45 to 49 degree C. I have consulted with my local BMW Center and they have changed the audio housing unit. However the audio problem still persists.

Have you ever experienced any such problem? I truly appreciate to hear if you have any suggestions or similar experience. This is my first time in the forum and I have already started loving the forum that is enriched with the in-depth expert.

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Old 02-02-2004, 12:32 PM   #2 (permalink)
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is the audio under warranty? if so then i suggest checking with the dealership and seeing if they know the solution to the problem, i have never seen this problem on a 5 before, but it sounds like a problem you should take to the dealer
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Old 02-09-2004, 09:21 PM   #3 (permalink)
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Originally posted by Furious@Feb 2 2004, 02:12 PM
is the audio under warranty? if so then i suggest checking with the dealership and seeing if they know the solution to the problem, i have never seen this problem on a 5 before, but it sounds like a problem you should take to the dealer
Yes, the vehicle is still under manufacturer's warranty. I have reported the audio problem once to the dealer. They have replaced the audio housing. Still the problem re-occurring. I have already reported back to the dealership and they are taking the vehicle back this week. I shall post you the outcome. I also have reported this problem with bmwusa technical support. No response yet from that end.
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Old 02-25-2004, 10:40 PM   #4 (permalink)
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Quote:
Originally posted by hkochat+Feb 9 2004, 11:01 PM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (hkochat @ Feb 9 2004, 11:01 PM)</td></tr><tr><td id='QUOTE'> <!--QuoteBegin-Furious@Feb 2 2004, 02:12 PM
is the audio under warranty? if so then i suggest checking with the dealership and seeing if they know the solution to the problem, i have never seen this problem on a 5 before, but it sounds like a problem you should take to the dealer
Yes, the vehicle is still under manufacturer's warranty. I have reported the audio problem once to the dealer. They have replaced the audio housing. Still the problem re-occurring. I have already reported back to the dealership and they are taking the vehicle back this week. I shall post you the outcome. I also have reported this problem with bmwusa technical support. No response yet from that end. [/b][/quote]


Dear Friends,

Thanks for all the feedback. Thought of just updating the audio difficulty that I have reported earlier. Car went back to BMW Center Service. They changed the amplifier and front housing for the audio system. They have also reloaded all the computer software. I have been driving for the past 2 weeks since the service was performed. So far so good. I haven't experienced any audio difficulty to date. In fact by replacing the amplifier, I am experiencing the real upgraded audio effect that was lacking before.

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