5-Series (E12,E28, E34, E39, E60)Chat relating to the BMW 5-Series of all generations. Specific models include: BMW 518, BMW 520, BMW 520i, BMW 530i, BMW 528i, BMW 530i, BMW 518i, BMW 524d, BMW 525i, BMW 525e, BMW 528e, BMW 540i, BMW 535i, BMW 520d, BMW 525td, BMW 525d, BMW 530d, BMW 525i/xi, BMW 530i/xi. (BMW 5-Series Forum)
I'm looking for other 2004 5 Series owners that are having problems with the factory Dunlop tires, that by the way are not covered by BMW or Dunlop. This has made for a very dissatisified first-time BMW owner, however, there is power in numbers.
The tires are wearing incorrectly as a result of defects in the tires, which in turn is causing extreme road noise to the point wear the car is not enjoyable to drive. Its not extremely obvious from the naked eye, but when driven it sounds like an off-road four wheel drive.
I've heard other people mention this as well. Call BMWNA and complain...I'm sure they can offer some sort of solution.
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Go for a test drive with the dealer Service Manager. Have him/her document the problem. Have the dealer put on another set of rims/tires and go for a test drive again or test drive another dealer new car with the same set of tires. Go for a test drive in a new car with a different set of tires.
Get some documentation and the dealer to agree with your complaint. Get them to call BMWUSA and you do the same with your documentation.
I am having problems with the ride on my e60 5 series -
I have a suspicion that it has something to do with the run flat
tires. Has anyone got any ideas? Currently the ride is so
jiggly that I am stopped every 45 minutes or so. I read in a uk car mag "CAR"
that the run flats a very sensitive to tire pressure but I have checked and there appeears to be no problem.
Would anyone like to recommend an alternative brand?
We experienced the same thing on our last 5 series but only after it was almost two years old. Our current 2004 was just at the dealer yesterday for this issue and has only 7K miles and we were told the tires should last for 35,000 miles and shouldn't/couldn't be rotated now. The dealer told us to call BMWUS to complain but they only log calls annonymously and told us it would be noted for future designs. UNACCEPTABLE! Two dealerships indicated it was a common complaint, sometimes seen with the 7-series but quite frequently with the 5-series. The car rides SOOO loud with this tire noise- almost to where I was embarassed to drive it down the street because people would wonder what the noise was! You'd think we were driving an economy car with problems vs. a well-engineered BMW. The car is only driven several miles to and from work and is in perfect condition...to have this issue on a car this expensive after only 6 months is lame. I plan to speak with the owner of the dealership next week as well as contact executives at BMW following that conversation. Anyone done research on contacts there yet? I smell a media story in the making...P.S. - My Mom purchased our other 5-series from us which we put new tires on prior to selling to her 6 months ago and hers has started doing the same noise again. Not Dunlop tires...so perhaps it's with the 5-series design and the weight/design wear on ANY tire?
Since you experienced the same thing on your other twice on your other 5 (after 2 years and now, with your mom's new tires, this sounds kinda weird. Are these all different brands of tires?btw, when did you first notice the problem on your E60?
I'd be curious what would happen if you put your mom's tires on your car? or if you put the spare on? I don't understand why they can't be rotated. An easy way for the dealer to test your car is to put on a whole set of new tires/rims from another E60 and test drive it a few miles. Or they can change out one tire at a time and test drive it each time until all the tires/rims have been replaced to determine if it's not all the tires making the noise.
Either the problem is there or it isn't.
What manuf/model/size are they? Are all the tires making the noise?
I have 18" Dunlap runflats on mine (2800 miles). The only time one of them made noise is when one of them went flat,otherwise, they are fine to drive with.
Since this is happening to everyone, it sounds like its the tire.
What model number of rims do you have.
What concerns me is that it is happening to your other 5 also.
Silver4ever, and others: I'm not sure as I post what brand of tires we put on my Mom's (our last 5-series) but I know they were a top-brand of tires.
To recap, we've had our E60 for about six months and it only has about 7,000 miles on it. TIRES shouldn't have to be rotated with that mileage.
The dealership said that I wouldn't have the noise if I drove a new car on the lot or put one/all/a pair, etc. of tires from one of their cars on the lot because they won't have any wear on them.
I think its a good idea you noted to have the dealership test each tire indivdually to see if the noise can be eliminated. However, both the dealer and BMW are saying they aren't responsible for it because the tires aren't under warranty. However, why should they have to be rotated/changed after such a short period of time if there isn't a problem with a) the tires or B) the tires with the weight/make of the car and how they are performing in conjunction with it? The problem was first noticed a few weeks ago with our E60. We have the stock 18" Dunlop and our E60 is the sports model.
Also, we have several friends with 7-series who have had them longer and driven them more and haven't had any problems with noise.
One dealership in our area (when we took our 2001 5-series in while owning it with the same issue of tire noise) told us that they see it often on 5-series but not as frequently on the 7-series.
For BMW/dealer to say that it is not their problem is ludicrous(sp)!
These is obviously a design flaw in the car or the tire or the car/tire combination. Seems that BMW should do the right thing and replace the tires with another brand. You can always replace the tires with another brand yourself and sue your dealer in small claims court.
Also, since it's a new car with new tires, I would contact Dunlop about this problem, see if there are other reports of problems and ask for replacement tires.
One friend with a new 7-series (older than our E60 and driven alot - he's a sales rep and constantly on the road (without tire noise) did have a similar issue with a Lexus he previously owned. Lexus replaced his tires (which is perhaps why they have such a high rating for service!)
Mine's not a E60.....but I have uneven wear problems with mine, and they do make unpleasant tire noise at low speeds. At high speeds the noise kinda disappears.
The Toyo Proxes I had before went thru' the same problem so I changed to Yokohamas, AVS ES100's. I blamed the noise on The Toyos, now, The Yokos are going thru' the same problem at only about 7000miles! Excessive and uneven wear and annoying road noise. It has to be the car's design...
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