Where to get an out-of-warranty car serviced?
This is the second year in a row that I've taken my out of warranty 71,500 mile '01 330ci in for service at the Dealership I originally bought it new at, and each time I've left with a $1500+ bill.
Last year I had the Inspection II done and was told that I needed new control arms and bushings in the front (which I naively agreed to).
This year I went in for an oil change, and got a call when they informed me that I needed new belts/water pump (excessive play in the pump they called it) and also 2 new rear tires.
I also had an SES light that kept coming on that they diagnosed as a computer error and that I needed a software upgrade which they charged me an hour of labor for ($95).
From what I can see, the maintenance on the tires (2nd time replaced in the life of the car), water pump, belts seems legit at 71,000 miles...how do they say it, "you have to pay to play"...but I just feel ripped off every time I leave the Dealership. I've heard people refer to Dealerships as Stealerships.
I guess I'm looking for someone to either make me feel better about this being the only safe and reliable method to maintenance on the car (and that I can trust the dealer when they call me with these out-of-the-blue, no car warning sign repair jobs), or offer some more sane alternatives. I don't have a lot of money like most people with BMWs, who I'm sure don't even question or care about a $1500 maintenance bill. $1500 for them is probably like $150 for me. Hell, what am I talking about, they would have traded the car in after 3 years because it was out of style.
I mean do most people who keep their BMWs until the wheels fall off always take it back to the dealer for maintenance once the warranty is up, or do they trust Leeroy's Local Chop Shop for service? I've just been brainwashed into that mentality that only the dealer knows how to work on these cars...and maybe that's correct to some extent, maybe that isn't...hopefully some of you experts on this top shelf forum can chime in and offer some expert advice.
PS Even after the $1500 bill, they forgot to reset my service interval indicator (hence my first post), and didn't even wash my rims after putting on the new tires...talk about feeling cheated.
Last edited by FrankieMyOne; 04-09-2006 at 01:10 AM.