Thanks for stopping bye. I own a 2000 328CI with 78,000 miles. I'm the second owner of the car and bought it at 52,000. The car is in great shape EXCEPT for one major issue. 3 of the 4 rear strutt mounts have worked their way loose from the subframe of the rear of the car. Which has caused me to park it.
Back in Sept. 04 I started to hear noise comming from the rear of the car. The noise got louder in time and then I realized I owned a lemon...or a car that was manufactured poorley. The car was inspected closely when I bought it at 52,000...and in mint shape. There is no warranty left on the vehicle today and I'm in a shitty situation.
I took the car to two local body shops in the area. Both estimated they could weld the rear strutts mounts back to the subframe and re-enforce the problem and get me back on the road...but at the tune of about $2,400. I also took my car to official BMW dealership in southern NH. Both the Body Shop Manager and the Service Manager looked extensively at the car and mentioned they never seen this happen to my model. Both mentioned that even tho the car was out of warranty ... to call BMW Cooperate Offices and file a complaint about the malfunction of the car. Even they felt sorry ...but didn't have a true solution other then me dishing out thousands. So, I called BMW cooperate offices...and explained that the Rear Strutt Mounts should not rip out from the subframe of a car after normal driving. They offered no evidence of helping. Basically admitted it shouldn
t happen...but they weren't going to help with their product. I don't beat on my car...I simply drive back and forth to work..etc. I've done nothing to initiate something like this happening in this vehicle. The whole situation stinks.
I own this beautiful black on black 328CI and it appears to have been manufactured with a defective subframe. And even if I dish out the $2,400 for the body shop to get into it and weld the strutt mounts ... there is nothing saying it won't loosen away from the metal in the future. So I'm almost forced to pay
$4,500 to BMW to fix something..that should exist any way. And BMW explained they were more expensive because they would actually be replacing the entire rear subframe...and doing more extensive work to get it right.
DOES anyone know of any recalls for such a problem? Has anyone experience this and how did you fix it? This stinks....owning a beautiful automobile that I can't drive right now. I feel like offering my opion to BMW more.