3-Series (E46, E90)Chat relating to the BMW 3-Series from 1999 to Current. Models include: BMW 316i, BMW 318i, BMW 318Ci, BMW 320i, BMW 323i, BMW 325i, BMW 330i, BMW 328 Ci, BMW 328i, BMW 325i/xi, BMW 330Ci, BMW 320d, BMW 330d, BMW 335d.
I posted a message here a few months ago concerning my brand new BMW 330cic which I purchased in March '04. That posting listed all the issues I've had with this brand new car, including having it towed 3 times, spending more time in the service department than on the road and the non-responsiveness of the GM of this Maryland BMW dealership (BMW VOB). Can you believe a new clutch and various new motors for a car with less than 1,500 miles?
Here's the update! Since then, BMW North America has contacted me and set up an inspection of the issues I had to deal with. Surprisingly, or not, a related issue has popped up! Of course, another trip back to the service department and another "one time" problem to replace another motor.
The ironic thing is that I asked for the contact information of the customer service manager responsible for making decisions on "lemons" - perhaps trading my lemon in for a real car. The response was: "sorry, we don't give out that information and sorry, but we hope you don't run into anymore problems."
This is ridiculous! Potential buyers be aware! Those considering buying a BMW, I would offer other options. Those considering doing business with BMW VOB, DON'T! I have had an Audi TT now for 4 years, great car, great performance, not a single problem!
I'm just getting the information out to you and have already convinced a few collegues not to purchase BMW's. Try a Mercedes, or even a Toyota, they are more reliable and won't cost you towing fees.
Honestly I am not much found of BMW service. Even though they have great cars. You know most E36 digital climate control fail, this is company problem and they know about this. But they still won't replace it for free. The climate control failure is quite hazardous, like what if its raining outside and you need your deforst on, I ran into situations where my entire car fogged up and I had ZERO visibility and the deforster not working cause the climate control does'nt work. This is quite dangerous. Other car companies would of done a recall on there model.
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