The service level from BMWNA when you have a "real" problem has been disappointing and needless to say, they have not lived up to their slogan, "The Ultimate Driving Machine". The interesting thing is that the estimate to fix the car is $1400.00 USD.
My biggest complaint is that there was no acknowledgment of the fog lamp turning on by itself until I asked them to note it and investigate that aspect. To me, that was the biggest issue. When it is not noted, then the corporation will say to the car owner that "you are the first person" having this problem". Then of course the car owner finds another case online! That is why I have also posted my problem..There are at least two out there!