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|3-Series (E46, E90) Chat relating to the BMW 3-Series from 1999 to Current. Models include: BMW 316i, BMW 318i, BMW 318Ci, BMW 320i, BMW 323i, BMW 325i, BMW 330i, BMW 328 Ci, BMW 328i, BMW 325i/xi, BMW 330Ci, BMW 320d, BMW 330d, BMW 335d.|
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| Originally posted by oscaroc@Feb 15 2005, 10:56 AM |
I talked to the service manager this morning and they are going to take of me. which I appreciate and will show that in the future by buying from them again. But I don't think that I should have had to take that action.
But on the other hand I am an honest person and their are some not so honest people out there and BMW has to protect themselves.
Dirty tool are you and I the only ones on here? Thanks for the reply
| Originally posted by ///Matt@Feb 15 2005, 03:33 PM |
I've been in a similar situation before. I'd found a paint chip on the back of my 7 after getting service. The service person said that it wasn't their fault. (conveniently for me there was no mention of that chip in the walk around inspection) I told the service manager about it...within a minute they handed me touch-up paint, a pack of wax, and a voucher for their store. (ended up being cufflinks) It was a great gesture and they've kept my business, but with all of that does it sound like they knew more than they were saying?
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