Join Date: Aug 2004
Location: Cape Town, South Africa
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How would you handle this?
Ok, some background - 1996 318iS Motorsport, 230000 km on the clock - went for full service, suspension, brakes, everything on 1 December 2008.
Got my car back, and it sounded like there was a bit of metal knocking against metal. Went back to the dealership, they hoisted it up, looked around and came to the conclusion that it was the suspension shroud that was slightly loose. I accepted this, as they showed me, and it did sound pretty much the same. Eventually, I became immune to the noise.
Fast forward to today!
After a spirited drive, I arrive in town, and go over a speed bump - CLANK! I thought, ok, that doesnt sound like it should. Everytime I went over a bump, I heard the CLANK! I came to the conclusion that it was a) the shock mount or b) the shock bolts.
Arrive home, crank the car up... hmm - suspension is tight... pull the wheel off - bloody hell, the damn bolts didnt even need to be cranked to get off!! Ok... poke a bit more - oh look - THE DAMN BRAKE CALIPER IS BEING HELD ON BY 1 BOLT THAT HAS BACKED ITSELF HALF WAY OUT ALREADY!!!
So I end up begging a neighbour for a bolt that fits, and sorting it out myself..
Here's the question - what do I say or do to the dealership?