Pull the trim thing around the e-brake lever up. I was able to do it with my fingers. Then tighten the bolts that are on either side of the lever, make sure you tighten both the same amount. If you are tightening the bolts a whole lot, for instance several dozen turns, or the bolts do something like run out of room, then there is a problem somewhere else. Once it is tight and it does work like it is supposed to, get onto a fairly flat surface, but one where you will still roll. Then take your foot off the brake so that the car rolls ever so slightly, then pull the e-brake. If one side of the car feels like it... bounces or feels different (hard to describe) then you need to tighten the bolt a little bit on that side of the e-brake handle. Repeat until it feels normal. This will make sure the e-brake is being applied evenly on both sides. I think pelican parts might have a DIY with pictures on how to do this... lf you are confused.