| All these issues with my 2004 530i, minor as they are drove me nuts with service visits.
Service manager is good - his techs are lacking
here's my list:
The cupholder - lol
Needed new run flats on rear @ 7k miles - then they put wrong tires on
2 weeks later - car was pulling - back in - yep 2 new front run flats needed
that was about 5th serviec visit in 45 days - for a car i paid cash for
Now calling the owner
The response:
BMW paid for all 4 run flats - about $1500
Wrote me a check for pain and suffering - $1,000
Offered to buy me lunch
and I got the car out the door for $47k on a sticker of $53,700
Issues yes, but this guy knew how to make up
Urge all of you to complain - evidently, the dealers get special dispensation for customers identified as losing faith in BMW - and BMW is cutting checks to maintain loyalty and maintain the brand |