I need feedback, I have a problem. A Big problem!!!
I just purchased a 2000 740i Sport w/ a few Dinan enhancements early last year.
The car now has 74,000 miles on it and my transmission does not go in reverse all of the sudden.
I took it to the dealership and they said the transmission was malfunctioning and it needs to be replaced. The cost for the transmission alone was $5,000.00 excluding labor!
The 740 had a 4 year 50,000mile warranty on the car which ended Feb. 2, 2004. The dealership said they cannot do anything about it and it was up to BMW customer service. I called BMW customer service and they turned me around as if I was selling life insurance to the individuals in the company. (They said the car was not under warranty)
What makes this hard to swallow is that the car has been maintained by a BMW dealership. I have all service records and Oil changes verifiable on the BMW service computers. So I did my part! This transmission should not be dying at 74,000 miles!!!!!! Even the BMW dealership says that is not a common problem.
Is this out of character or what?
Any advice? And no, I did not attempt to make any type of modifications on any component of the car.