I think the dealer has a special plastic tool to do this, you can try pushing the cassette in whilst pressing the button or try slipping a credit card under the cassette and pressing the button......there is the other way of taking the unit out and removing the cover and doing a manual release, but Ive only done this on an e38 so not sure on yours but they cant be that dissimilar...
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Last edited by marti5; 02-16-2010 at 12:46 PM.