Boned By Bmw

[Michaelhope]

I leased a new 2004 X5 4.4i with Panoramic Roof last March. 2 days into owning the truck, my roof leaked after a rainfall. When I move the vehicle, water streams through my overhead console (where the light, sunroof switch, garage door opener are etc). My ashtray is full of water. I reported this day 3 of ownership. In the last 12 months, BMW Toronto and the BMW Experience Centre in Whitby (just outside Toronto (Where I Leased the vehicle)) have attempted to fix the sunroof 6 (yes SIX) times. The sunroof cassette has been totally changed three times and they've tried everything from pipe insulation to filling the cavity forward of the sunroof with some kind of black tar. Every rainfall, it leaks.

Nothing has worked.

Finally, my patience exhausted, I said "take the car back", and BMW is now saying "well, the truck is a year old and there are 15,000 Kilometres on the odo."

I say the vehicle should be valued from the moment I sighted the problem, not from whatever time BMW decided they can't fix the roof.

Anybody know what I'm entitled to in Canada as compensation/vehicle replacement---before I consult a lawyer?

[Beem-R]

Originally posted by Michaelhope@Apr 25 2005, 09:21 PM
I leased a new 2004 X5 4.4i with Panoramic Roof last March. 2 days into owning the truck, my roof leaked after a rainfall. When I move the vehicle, water streams through my overhead console (where the light, sunroof switch, garage door opener are etc). My ashtray is full of water. I reported this day 3 of ownership. In the last 12 months, BMW Toronto and the BMW Experience Centre in Whitby (just outside Toronto (Where I Leased the vehicle)) have attempted to fix the sunroof 6 (yes SIX) times. The sunroof cassette has been totally changed three times and they've tried everything from pipe insulation to filling the cavity forward of the sunroof with some kind of black tar. Every rainfall, it leaks.

Nothing has worked.

Finally, my patience exhausted, I said "take the car back", and BMW is now saying "well, the truck is a year old and there are 15,000 Kilometres on the odo."

I say the vehicle should be valued from the moment I sighted the problem, not from whatever time BMW decided they can't fix the roof.

Anybody know what I'm entitled to in Canada as compensation/vehicle replacement---before I consult a lawyer?

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I dont know about how you can do anything with your legal rights, but let me say something about the leaking...... i just guess, but is it maybe possible that the leaking is at the top front windshield "silicone" sealing around the windshield? i mean, istn it possible that the water goes from there trough the roof cover and finally its leaking out of the Sunroof buttons......check it out!

[Bimmer_M3]

actually read the paper work that came with it because tehre is a clause saying if they can't fix it they'll replace it and it's worked with me when my sunroof leaked.